This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our taxi booking services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following details when you submit a booking or contact form:
- Name
- Mobile number
- Email address
- Pickup and drop location
- Date and time of travel
- Any additional information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Cookies and similar tracking data
This helps us improve website performance and user experience.
2. How We Use Your Information
We use the collected information to:
- Process and confirm taxi bookings
- Communicate regarding rides or inquiries
- Improve customer service
- Personalize your experience
- Maintain website security and performance
- Comply with legal requirements
We do not sell, trade, or rent your personal information to anyone.
3. Sharing of Information
We may share your information only in the following situations:
3.1 Service Fulfillment
With drivers or authorized partners solely for completing your ride.
3.2 Legal Requirements
If required by:
- Court orders
- Government authorities
- Law enforcement
3.3 Business Operations
With trusted service providers (hosting, analytics, SMS/email services) who follow strict data protection rules.
We never share your information for marketing by third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve site performance
- Remember user preferences
- Analyze traffic and usage patterns
You can disable cookies from your browser settings if you prefer.
6. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request a copy of your stored data
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for:
- Their content
- Their policies
- Their practices
We encourage you to review the Privacy Policy of every site you visit.
8. Children’s Privacy
Our services are not directed toward individuals under 13. We do not knowingly collect data from children. If you believe a child has provided information, contact us and we will remove it immediately.
9. Changes to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date will be revised accordingly. Continued use of our site after updates means you accept the changes.