These Terms of Service (“Terms”) govern your access to and use of our website, taxi booking services, and related features. By using our services, you agree to follow all rules and conditions mentioned below.
1. Acceptance of Terms
By accessing or using our website, you confirm that:
- You have read and understood these Terms
- You are at least 18 years old, or using the service under guardian supervision
- You agree to comply with all policies, laws, and guidelines
If you do not agree to these Terms, please stop using the website immediately.
2. Services Provided
We offer:
- Online taxi booking
- Ride confirmations
- Customer support
- Information related to pricing and travel routes
We reserve the right to update or discontinue any service without prior notice.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete personal details
- Not use the website for illegal activities
- Not engage in fraudulent booking or misuse of services
- Respect drivers and company staff
- Follow safety guidelines during rides
Any violation may result in cancellation of services or permanent ban.
4. Booking and Cancellation
4.1 Booking
By submitting a booking form, you authorize us to:
- Contact you for confirmation
- Assign a driver based on availability
4.2 Pricing
Fares may vary depending on:
- Distance
- Time
- Traffic
- Peak hours
- Vehicle type
We reserve the right to change pricing at any time.
4.2 Cancellation
We may cancel your booking if:
- False details were provided
- No response during confirmation
- Driver availability issues
- Safety or security concerns
You may request cancellation by contacting us directly.
5. Limitations of Liability
We are not liable for:
- Delays caused by traffic, weather, road conditions
- Loss of personal belongings
- Driver behavior beyond our control
- Third-party service issues (maps, payment gateways, network)
- Any indirect, incidental, or consequential damages
You agree to use the service at your own risk.
6. User Data & Privacy
Your data is handled according to our Privacy Policy, which explains:
- What information we collect
- How we use it
- How it is protected
By using our service, you accept our data practices.
7. Prohibited Activities
You agree not to:
- Hack, modify, or disrupt the website
- Create fake bookings
- Impersonate another person
- Upload harmful code (malware, scripts, bots)
- Use the service for commercial reselling
Violations may lead to legal action.
8. Third-Party Links
Our site may include links to external websites. We do not control or endorse:
- Their content
- Their policies
- Their services
You access them at your own discretion.
9. Intellectual Property
All content on the website—including text, logos, graphics, images, and code—is our exclusive property.
You may not:
- Copy
- Reproduce
- Sell
- Modify
- Distribute
any part of the website without written permission.
10. Termination
We may suspend or terminate your access if:
- You violate these Terms
- You misuse our services
- Fraudulent behavior is detected
Upon termination, you must stop using all services immediately.